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How Are Senior Care Communities Using Their On Hold Messaging to Build Occupancy?
Smart senior care communities have a plan to use hold time not only toward their own advantage, but also the caller’s. Having a few moments of one-on-one time to enhance your professional image with a decision maker or influencer is a rare opportunity. The right on...
Why On Hold Messages Require Updating.
Perhaps in 2017 your business added a new service, or won a community award. Maybe a new certification was earned. You know it. Your company employees know it. But, do your clients know it? Do your business partners know it? If not, that’s a shame, because while...