We Are On Hold Marketing

We are a leading provider of on-hold messaging and in-store music and messaging solutions.

Our experienced script writers, deep bench of professional voice actors and high-tech, on-site studio production capabilities make us the preferred choice for thousands of businesses, nationwide.

Customer Review Icon
Play Audio Icon

Our Marketing Solutions

mobile phone playing audio on speaker


Engage, inform & provide an improved experience when customers call your business.

speaking playing music

Music & Messaging

Entertain & boost your brand with music interspersed with targeted marketing content.

Go to Reviews Button

Why Choose On Hold Marketing?

Since our inception in 1989, On Hold Marketing has grown from a regional studio to a national provider of on-hold and in-store marketing solutions by offering:


Personal Attention

Work one-on-one with a dedicated program manager throughout the entire production process.

Industry’s Best Talent

Our top-notch voice talent provides a wide range of professional voices to suit any type of project.

Diverse Music Library

Our large & diverse music library guarantees our ability to craft perfect soundscapes for your brand.


In-House Studio

Our in-house studio allows us to provide the highest quality results with greater speed and flexibility.

Technology Experts

Our tech experts can work with any business phone or audio system, ensuring the best possible results.

No Long-Term Contracts

We offer straightforward, upfront pricing with no setup or installation fees and zero long-term contracts.

Our Industry-Leading Success


30+ Years in Business

We are one of the most experienced on-hold and in-store marketing solutions companies in the country.


30K+ Custom Projects

We have produced over 30,000 custom on-hold & in-store marketing projects for a diverse set of clientele.


96% Repeat Business

Our 96% repeat customer rate demonstrates our commitment to excellent service and quality results.

Multi-Year Award Winners

On Hold Marketing is a multi-year HOLDI award winner for overall creativity and production quality.

Industry Membership

We are members of the Experience Marketing Association formally the On Hold Messaging Association.

National Associations

We are proud of our partnership with the American Supply Association and the HARDI trade organization.

Rich Moncure President On Hold Marketing BW
Brian Illes Vice President Operations On Hold Marketing
Allen Brown Vice President On Hold Marketing BW
Karen Collier - Business Administrator On Hold Marketing

Rich Moncure


Brian Illes

Vice President - Operations

Allen Brown

Vice President - Special Projects & Production

Karen Collier

Business Administrator

Company FAQ