mobile phone playing audio on speaker
mobile phone playing audio on speaker


On-Hold Messaging for Veterinarians

Our Paws On Hold service line specializes in on-hold messaging custom-tailored for veterinary practices, emergency veterinary care clinics, and veterinary hospitals. Click below to listen to real examples of on-hold messaging from our veterinary clients:

We Help Vet Offices, Clinics & Hospitals Improve Services


Create Positive Customer Experiences On-Hold

On-hold messaging informs, entertains, and engages customers when they call, reducing perceived wait times and hang-ups. It also serves as a reminder that their pet’s needs are your top priority and their call will be handled efficiently and promptly.


Promote Your Facility / Practice & Your Services

Professionally inform callers of vaccination and medication reminders, upcoming promotions, new services, or how you stand out from the competition to increase engagement and appointments.


Save Valuable Administrative Time

On-hold messaging is an effective way to save your staff time by preemptively providing callers with answers to common questions such as your address, hours of operation, or how to book new appointments online, without requiring staff interaction.

female medical doctor smiling in white coat
Google Reviews

Why Choose Paws On Hold?

Starting at only $39 per month, we can help you engage with your customers and improve their experiences. Paws On Hold, a specialty service line provided by On-Hold Marketing, prides itself in the following differentiators:


Personal Attention


Industry’s Best Talent


In-House Studio


Diverse Music Library


Technology Expertise


No Long-Term Contracts

Paws on Hold On Hold Messaging Service for the Vet Industry

On-Hold Pricing & Plans

Award-Winning On-Hold Messaging Service

Engage, inform & provide an improved experience when customers call your business.

Script Writing

In-House Production

Creative Consultation

Expert Voice Talent

Diverse Music Library

1 Production / Yr



Low Call Volume

This plan is perfect if you have consistent products and services, rarely run sales or promotions and have a low call volume.

2 Productions / Yr



Moderate Call Volume

Have repeat callers or run seasonal promotions? Consider our semi-annual plan to keep your on-hold messaging fresh and relevant.

4 Productions / Yr



High Call Volume

Have a lot of callers? Consider our quarterly production plan to keep your customers informed, persuaded and entertained year-round.*

Need More than 4 Productions per Year?

* We can create a custom plan with the updating frequency best suited for your business. Clients with multiple locations receive significant discounts. Contact us for details today!