mobile phone playing audio on speaker
starting at 39 per month for on hold messaging


On-Hold Messaging

At On-Hold Marketing, we help businesses increase sales and enhance branding with tailored on-hold messaging solutions. We offer top talent, a diverse music library, an in-house studio and transparent pricing with no long-term contracts. Choose us to grow your business!

Everyone Benefits with On-Hold Messaging


Make Callers Happier

Delivering entertaining or informative content keeps callers engaged and feeling valued while reducing perceived wait times.


Spotlight Your Brand

Great on-hold messaging creates a positive brand experience that builds loyalty and helps you stand out in a crowd.


Promote Yourself

Offering callers special promotions or exclusive offers incentivizes them to engage and do business with your company.


Improve Your ROI

Increase leads and generate more sales by effectively highlighting your products and services to a captive, target audience.


Reduce Hang-Ups

On-hold messaging reduces missed calls and abandoned interactions, ensuring you don't miss out on potential business.


Save Valuable Time

Providing answers to common questions while on-hold reduces call times for both your customers and your team.

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Our Specialty On-Hold Service Lines

Care & Comfort On Hold
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Sales Maker On Hold Logo
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On-Hold Pricing & Plans

Award-Winning On-Hold Messaging Service

Engage, inform & provide an improved experience when customers call your business.

Script Writing

In-House Production

Creative Consultation

Expert Voice Talent

Diverse Music Library

1 Production / Yr



Low Call Volume

This plan is perfect if you have consistent products and services, rarely run sales or promotions and have a low call volume.

2 Productions / Yr



Moderate Call Volume

Have repeat callers or run seasonal promotions? Consider our semi-annual plan to keep your on-hold messaging fresh and relevant.

4 Productions / Yr



High Call Volume

Have a lot of callers? Consider our quarterly production plan to keep your customers informed, persuaded and entertained year-round.*

Need More than 4 Productions per Year?

* We can create a custom plan with the updating frequency best suited for your business. Clients with multiple locations receive significant discounts. Contact us for details today!

On-Hold FAQ

Rich Moncure President On Hold Marketing BW
Brian Illes Vice President Operations On Hold Marketing
Allen Brown Vice President On Hold Marketing BW
Karen Collier - Business Administrator On Hold Marketing

Rich Moncure


Brian Illes

Vice President - Operations

Allen Brown

Vice President - Special Projects & Production

Karen Collier

Business Administrator