At On-Hold Marketing, we help businesses increase sales and enhance branding with tailored on-hold messaging solutions. We offer top talent, a diverse music library, an in-house studio and transparent pricing with no long-term contracts. Choose us to grow your business!
Everyone Benefits with On-Hold Messaging
Make Callers Happier
Delivering entertaining or informative content keeps callers engaged and feeling valued while reducing perceived wait times.
Spotlight Your Brand
Great on-hold messaging creates a positive brand experience that builds loyalty and helps you stand out in a crowd.
Offering callers special promotions or exclusive offers incentivizes them to engage and do business with your company.
Improve Your ROI
Increase leads and generate more sales by effectively highlighting your products and services to a captive, target audience.
On-hold messaging reduces missed calls and abandoned interactions, ensuring you don't miss out on potential business.
Save Valuable Time
Providing answers to common questions while on-hold reduces call times for both your customers and your team.
On-Hold Messaging Demos
We help businesses from all industries engage with their customers and improve their experiences. Check out some on-hold demos below!
Primary Care Doctor
Senior Living Center
On-Hold Pricing & Plans
Award-Winning On-Hold Messaging Service
Engage, inform & provide an improved experience when customers call your business.
Expert Voice Talent
Diverse Music Library
1 Production / Yr
Low Call Volume
This plan is perfect if you have consistent products and services, rarely run sales or promotions and have a low call volume.
2 Productions / Yr
Moderate Call Volume
4 Productions / Yr
High Call Volume
Have a lot of callers? Consider our quarterly production plan to keep your customers informed, persuaded and entertained year-round.*
Need More than 4 Productions per Year?
* We can create a custom plan with the updating frequency best suited for your business. Clients with multiple locations receive significant discounts. Contact us for details today!
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What does your on-hold messaging service include?
Our professional copywriters will create a compelling script about your services and/or products. We'll work to get it right the first time, but we'll make any edits necessary until you’re completely satisfied. Then, we’ll record your message in our studio, with or without music, and deliver it to you in either tape or audio file format. We are compatible with any phone system, including digital/VoIP systems, and can provide an external on-hold player at no extra cost. Visit our on-hold messaging page for complete details.
Can I choose the voice talent and/or music for my on-hold messaging?
Yes, you can choose the voice talent and/or music for your on-hold messaging to accurately reflect your company's unique brand and message. With our deep pool of professional voice talent (listen to demos) and large music library, you’ll be able to find the perfect fit for your message.
How often should I update my on-hold message?
We’ll help you evaluate how your business or practice can benefit from message updates and help you choose a plan that includes the number of updates you feel is right. Plus, we provide easy flexibility should you need more updates than your plan includes.
Need to update your on-hold message? It’s easy! Just give us a call at (804) 273-6900 or send us a message and we’ll get started right away.
How much does your on-hold messaging service cost?
Looking for flexibility and affordability when it comes to on-hold messaging? Look no further! We offer on-hold messaging plans starting at just $39/month. The more messages you purchase per year, the greater the discount. Our annual, bi-annual, quarterly and monthly plans provide script writing, studio production, creative consultation and technical support as standard. On top of this, if your telephone system requires an external on-hold player, one will be provided free of charge. Visit our pricing page for full details!
Do I have to sign any agreements/contracts?
Need an on-hold messaging solution with no long-term commitment? On Hold Marketing offers month-to-month plans with the ability to upgrade, downgrade or cancel with a 30-day notice. Plus, there are never any hidden startup costs, installation fees or surprises - giving you total peace of mind that you're making a wise, risk-free investment for your business. Contact us to get started today!