I wanted to take a minute to talk about the kind of customer service we received from Brian and Dan. I stress over and over how important customer service is and how it can separate RQL from our peers and competition via going the extra mile, effective communication and thinking outside the box when it comes to delivering solutions. Dan went above and beyond trying to get the On-Hold marketing to work and was terrific to work with on the problem solving aspect. His communication throughout the lengthy process was concise, very professional and courteous. When it comes time for RQL to upgrade our phone system, we will reach back out to your company for its services… terrific service and excellent company! Thank you both!