mobile phone playing audio on speaker
mobile phone playing audio on speaker


On-Hold Messaging for Senior Care Centers

Our Care & Comfort On Hold service specializes in on-hold messaging for senior care facilities including nursing homes, assisted living, memory care, CCRC, hospice, respite care, adult day care centers, and independent living communities. Listen to a real example from a senior care center by clicking below.

We Help Senior Care Facilities Improve Their Service


Create Positive On-Hold Experiences

On-hold messaging can create a positive experience for callers by reducing frustration and anxiety, providing reassurance, and offering helpful tips and resources. It can also build trust and confidence in the facility’s staff and services, and enhance the overall satisfaction and well-being of seniors and their families.


Promote Your Facility & Your Services

On-hold messaging can showcase your facility’s unique features, services, and amenities, promote upcoming events and activities, and share positive testimonials from satisfied residents and families. This can lead to increased engagement, appointments, and referrals.


Save Valuable Administrative Time

On-hold messaging can provide callers with answers to common questions and direct them to the correct department or resource without needing to speak with a representative. This can improve overall efficiency and free up staff time for other tasks.

female medical doctor smiling in white coat
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Why Choose Care & Comfort On Hold?

Starting at only $39 per month, we can help you engage with your seniors and their families and improve their experiences. Care & Comfort On Hold, a specialty service line provided by On-Hold Marketing, prides itself in the following differentiators:


Personal Attention


Industry’s Best Talent


In-House Studio


Diverse Music Library


Technology Expertise


No Long-Term Contracts

Care & Comfort on Hold On Hold Messaging Service for the Homecare Industry

On-Hold Pricing & Plans

Award-Winning On-Hold Messaging Service

Engage, inform & provide an improved experience when customers call your business.

Script Writing

In-House Production

Creative Consultation

Expert Voice Talent

Diverse Music Library

1 Production / Yr



Low Call Volume

This plan is perfect if you have consistent products and services, rarely run sales or promotions and have a low call volume.

2 Productions / Yr



Moderate Call Volume

Have repeat callers or run seasonal promotions? Consider our semi-annual plan to keep your on-hold messaging fresh and relevant.

4 Productions / Yr



High Call Volume

Have a lot of callers? Consider our quarterly production plan to keep your customers informed, persuaded and entertained year-round.*

Need More than 4 Productions per Year?

* We can create a custom plan with the updating frequency best suited for your business. Clients with multiple locations receive significant discounts. Contact us for details today!