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Our Care & Comfort On Hold service specializes in on-hold messaging for senior care facilities including nursing homes, assisted living, memory care, CCRC, hospice, respite care, adult day care centers, and independent living communities. Listen to a real example from a senior care center by clicking below.
On-hold messaging can create a positive experience for callers by reducing frustration and anxiety, providing reassurance, and offering helpful tips and resources. It can also build trust and confidence in the facility’s staff and services, and enhance the overall satisfaction and well-being of seniors and their families.
On-hold messaging can showcase your facility’s unique features, services, and amenities, promote upcoming events and activities, and share positive testimonials from satisfied residents and families. This can lead to increased engagement, appointments, and referrals.
On-hold messaging can provide callers with answers to common questions and direct them to the correct department or resource without needing to speak with a representative. This can improve overall efficiency and free up staff time for other tasks.
Starting at only $39 per month, we can help you engage with your seniors and their families and improve their experiences. Care & Comfort On Hold, a specialty service line provided by On-Hold Marketing, prides itself in the following differentiators:
Engage, inform & provide an improved experience when customers call your business.
Script Writing
In-House Production
Creative Consultation
Expert Voice Talent
Diverse Music Library
1 Production / Yr
Monthly
This plan is perfect if you have consistent products and services, rarely run sales or promotions and have a low call volume.
2 Productions / Yr
Monthly
4 Productions / Yr
Monthly
Have a lot of callers? Consider our quarterly production plan to keep your customers informed, persuaded and entertained year-round.*
* We can create a custom plan with the updating frequency best suited for your business. Clients with multiple locations receive significant discounts. Contact us for details today!