Best Practices for Telephone Etiquette Best Practices for Telephone Etiquette can be part of any customer service or patient engagement initiative. Have you ever noticed how much attention (and money) a business or practice spends on its lobby or greeting area? There may be a nice warm reception...
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Our blog contains company news, industry trends, marketing tips and expert advice on on-hold messaging and in-store music & messaging.
Selected Category: Telephone Tips
On Hold Messaging Program – Here’s Why You Need One
We're often asked "Why do I need a on hold messaging program for my business?" We're glad to have the question asked because the phrase "on hold messaging" is not self explanatory. The phrase "on hold messaging" refers to an audio program that features pleasant music and custom designed scripts or...