on hold | On Hold Marketing

On Hold Messaging Program – Here’s Why You Need One

Mar 5, 2021 | OHMA, On Hold Best Practices, Telephone Tips

We’re often asked “Why do I need a on hold messaging program for my business?” We’re glad to have the question asked because the phrase “on hold messaging” is not self explanatory. The phrase “on hold messaging” refers...

Messages On Hold Extends to Medical Offices, Too!

Mar 5, 2020 | Customer Service, Medical

It’s Monday morning and by 8:30 a.m., the phone lines are lit up at most medical offices. The weekend’s ailments, sniffles, and injuries require an appointment to see the doctor. Maybe 100 patients will call before noon. The problem is, the medical offices are...

On Hold Messaging Program – Here’s Why You Need One

Messages On Hold Extends to Medical Offices, Too!

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