Becoming an On hold Marketing customer was probably the best business decision I have ever made for our Communication Center. We experienced a significant decrease in our abandoned call rate the first month we implemented their fabulous recording on our phone lines. The sound quality is excellent, the music is always appropriate, and they truly enhance our brand. Working with the onHold team is so easy and seamless. I love the support the team provides to us; Brian always reaches out for updates and helps us make our scripts the best they can be before recording them. If you are considering implementing onHold music, definitely give these guys a call!