Rich, Brian, and the entire On Hold team were fantastic to work with. From a small amount of information about our company and services, Brian produced scripts that were spot-on and required little to no editing. For recording, they offered a wide range of talent options that made it easy to find just the right voice to represent our message. Though we are a small company, I am proud to say that we now have a smokin’ hot phone system that would rival any Fortune 500.