on hold marketing
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Learn to Exceed Your Marketing Goals
You Paid for That Prospect to Call You! Now What?
You Paid for That Prospect to Call You! Your business may have invested thousands of dollars in TV, radio, billboards, internet paid ads, conference booths, or even a sales team to attract...
Five Things That Turn Off Callers to Your Business
The insistence by so many businesses to push inquisitive or needy clients to self-help, menu-driven systems is at times, mind-boggling. However, when technology is deployed with the caller’s best...
How to Improve Call Center Experiences in On-Hold Messaging and Queue Applications
Creating a seamless and professional on-hold experience for callers in a queue is akin to mastering the art of tying a Gaston Slipknot – seemingly easy, but intricate in its execution. In the realm...
Hosted IP / Cloud Phone Systems & Services
Got HOSTED? (Also known as Hosted IP Telephony, SIP service, Cloud Telephony, and several other aliases) It’s amazing to witness how an industry can morph and change itself so rapidly. Cloud...
Aireco Case Study
On Hold Messaging Case Study Aireco Supply Wanted To Leverage Hold Time For A Win-Win "On Hold Marketing has helped Aireco in many ways. It gives us the opportunity to highlight current promotions,...
Cisco Message On Hold
Got Cisco? Cisco’s delivery of MUSIC ON HOLD or MESSAGE ON HOLD is highly contingent upon the Cisco solution installed, including Call Manager / UCM software release, router model numbers, and...
Best Practices for Telephone Etiquette
Best Practices for Telephone Etiquette Best Practices for Telephone Etiquette can be part of any customer service or patient engagement initiative. Have you ever noticed how much attention (and...
ON HOLD MESSAGING ROI CAN BE HEARD-IT’S THAT RINGING SOUND!
On Hold Messaging ROI comes from investment in marketing. The best on hold messaging programs return anywhere between 0 and 10,000% return on the initial investment. There may be certainly be...