Very knowledgeable and extremely patient in working with us to help develop the right on hold messages and music. Customer service is fantastic and super friendly staff. The process and transition was easy. Highly recommend and also especially for the price.

We were looking for on-hold messaging for our organization and I found On-Hold Marketing. I reached out to the company and from our first conversation I knew I wasn’t going to look any further. I have found them to be honest, professional, personable and knowledgeable.

Innovative ideas from SalesMaker On-Hold help us stretch the power of on-hold advertising.

I wanted to take a minute to talk about the kind of customer service we received from Brian and Dan. I stress over and over how important customer service is and how it can separate RQL from our peers and competition via going the extra mile, effective communication and thinking outside the box when it… Read More “Rankin Quality Logistics Review of On Hold Marketing in Richmond, VA”

On Hold Marketing did an AWESOME job with our on hold messaging!! In the past we had only silence, now those on hold hear about our office, our products and our staff. Thank you all for such a great product!

The On Hold Marketing team met our company’s request with great efficiency and enthusiasm. They understood our specific needs and helped generate concise and comprehensive copy to keep our on hold message current and informative. BCN Technical Services, Inc. looks forward to continuing our relationship with On Hold Marketing.

We are very happy with our On Hold program. Our customers are very happy with it as well. It’s been wonderful! Thank you very much!

We have been working with On Hold Marketing for some time now and we couldn’t be happier! Brian is very responsive and always a delight to work with. I would recommend them to anyone in the market looking for great service!

On Hold Marketing has helped our Customer Service division promote a professional image to the community that Bon Secours serves and supports.

We thoroughly enjoy working with On Hold Marketing. They are fast, efficient, and very professional. We recently switched to a new phone system and the transition from a tape to a .wav file took place without a hitch! Thanks for all you do On Hold Marketing.

You guys are awesome! We are very pleased and happy to do business with your company.

I love putting callers on hold so that they can learn more about all we do. And we get great feedback about our On Hold Marketing program from our customers as well. It’s so professional and it really enhances our image.

The professionals at On Hold Marketing are always there for us when we need them. They always walk us through the entire process and their turnaround time is always quicker than I expect. I would recommend On Hold Marketing to anyone!

We have been a satisfied customer of the On Hold Marketing group for several years. We have always received quick, efficient and professional service. Whether it was time to update our Onhold message or few and far between mechanical issue’s we have always been very happy with the attention and service given to us.

Brian was able to provide excellent and professional service, quickly and efficiently. Well-run business delivers great service.

We have had an excellent working relationship with On Hold Marketing for many years. They are extremely professional, fast and always have ideas on how to maximize your budget. Would highly recommend them.

Thank you, On Hold Marketing for creating such a comprehensive On Hold program for our organization. At SDWR, we have a wide breadth of Service Dogs and programs. Your staff was able to take all of our website and written content and turn it into a wonderful informational guide. It provides our clients with great… Read More “Service Dogs by Warren Retrievers, Inc. – VA”

I wanted to take a moment and thank you and the staff for service excellence demonstrated in setting up Reynolds Service Centers throughout the U.S. and Canada with digital on-hold messaging service. It was a monumental task managed with relative ease and minimal problems. We appreciate the efforts you and your staff have taken to… Read More “Reynolds Building Products – VA”

The SalesMaker On Hold System has helped Aireco in many ways. It gives us the opportunity to highlight current promotions, new products, our Customer Loyalty Trip Program, upcoming training & events, and more. Although we prefer to not have our customers hold too long, it’s nice to have something interesting for them to listen to… Read More “Aireco Supply Review of On Hold Marketing in Richmond, VA”

Our new On Hold program sounds great!

On Hold Marketing delivers a quality product for a nominal investment. It’s a great way to reinforce our marketing efforts. This is the second organization for which I’ve used On Hold Marketing to launch such a service. I recommend OHM highly.

Rich, Brian, and the entire On Hold team were fantastic to work with. From a small amount of information about our company and services, Brian produced scripts that were spot-on and required little to no editing. For recording, they offered a wide range of talent options that made it easy to find just the right… Read More “Foothill Irrigation Review of On Hold Marketing in Richmond, VA”

On Hold Marketing provides a valuable service and creates a great product…all with very little work on my part. They make this part of my job easy…outstanding team to work with!

Our On Hold Marketing program paid for itself soon after we started with you. We have added several new customers who asked about the additional services mentioned in our On Hold Marketing program. We easily recovered the low cost of our On Hold Marketing program soon after it was installed. There is not a month… Read More “The Bookkeeping Department – VA”

Been with Brian and his folks at ON HOLD MARKETING for some years. I have always been very pleased with their work and professionalism. No different this time when they updated all our on-hold messages. Love these people and highly recommend!

On Hold Marketing, in particular Brian has been super-helpful. We’ve been having issues with our equipment and he spent time with me trouble shooting, and we were able to fix the problem without spending any money! He is always accessible, and helpful.

After researching the million dollar voice sales approach, I contacted our phone system provider in an attempt to reach our clientele in the same fashion using on hold time to our advantage. We were immediately referred to On Hold Marketing and we are so impressed and pleased with the results! On Hold Marketing is not… Read More “Landen Corporation – VA”

We here at Hearth and Home Shoppe have used On-Hold Marketing for about 10 years. We think that this is an high quality, cost efficient and easy way to advertise. Who better to target than the potential customers who call our store? On-Hold reminds us when new scripts are due, helps us update scripts and… Read More “Hearth and Home Shoppe – VA”

The team, especially Brian, at On Hold Marketing really does offer world-class service! Brian was incredibly helpful throughout the entire process, from script writing, editing, voice selecting and finally to making sure we loved our new on hold message. We couldn’t be happier with our choice with On Hold Marketing and recommend it to any… Read More “Lustre by Adolf Review of On Hold Marketing in Richmond, VA”

The Team from On Hold Marketing is always courteous and professional. They go above and beyond in not only advising on hold message strategies, but in creating them as well. The clear and concise recordings are bar-none! My best to the team!

While preparing our marketing budget for the upcoming year, it became apparent that On Hold Marketing is THE most effective, value added service we’ve added for marketing and patient education.

Your On Hold message programs are really great, but what I like most is that you’re very responsive to our needs. Whenever we call, you always get back to us quickly. We really appreciate your timely responses to our needs.

Great job, easy to work with and fast turnaround. A fantastic way to encourage questions about our products. You guys have been great. I have nothing I would ask for you to do that already has not been done.

Your organization is one of the best I have ever dealt with. You are on the ball and proactive, which is very helpful for a guy like me trying to wear too many hats at once.

We’ve been using On Hold Marketing for over 4 years. When we first signed up, I was afraid that it was going to be another job that I would have to do most of the work for. That was not the case at all! I provided bullet point information, picked a voice, proofread and made… Read More “Riverside Eye Center Review of On Hold Marketing in Richmond, VA”

On Hold Marketing was just what we needed, when we needed it. As part of a large multi-specialty medical group, it was the perfect way to increase awareness to our patient base as to the services we offer; our specialists, and our ancillary capability. I particularly like that it is managed locally by folks that… Read More “Midlothian Family Practice Division, Virginia Physicians, Inc., VA”

Brian, Rich, and the team are great! We recently switched to them and they have been tremendously better than our old provider. Their quality is top notch and responsiveness to my emails and phone calls have been on par. Also the price is very fair for the outstanding work you receive. Keep up the good… Read More “Eric Kornaga Review of On Hold Marketing in Richmond, VA”

Brian and the gang have taken great care of us at Party Perfect! Our new on-hold message is exactly what we wanted! We highly recommend them for your marketing needs!

You guys are awesome! We are very pleased and happy to do business with your company.

On Hold Marketing provides an extremely cost-effective program. It has been a great tool to keep our members updated on new products and product enhancements. The team at On Hold Marketing is very professional and responsive to my changing needs. I would recommend their services without hesitation. I am very pleased with attention and care… Read More “Partners Financial Federal Credit Union Review of On Hold Marketing in Richmond, VA”

On Hold Marketing has been providing us with super, hassle free service since 2007. Their in-store service is a solid part of our plan because of the way they mix professional customized Goodwill messaging in between the songs. For about the cost of a cup of coffee a day, we’re delivering an enhanced in-store experience… Read More “Goodwill Industries of the Valleys Review of On Hold Marketing in Richmond, VA”

We have used On Hold Marketing for a few years now and couldn’t be happier with their service. They offer so many options, and all of the voices are extremely professional, I would recommend them for anyone looking for this service.

Wonderful, easy experience. No hard sells, honest, and fast. highly recommended.

We used this service for many years. Always been a great experience dealing with them. Professional & efficient.

I wanted to express my complete satisfaction with your firm. We asked for on hold music and appropriate messaging in an ASAP fashion…and the turnaround was much faster than we expected. Thank you for your continued expert service and products. We look forward to a long relationship with your firm.

These people did our on-hold messaging for my business, they did a FANTASTIC job, they made it easy and the voice work was spot on. Thanks!

Have you called Kiln Creek Golf Club and Resort and given the front desk a compliment on our answering service? Well, thanks to this talented company our customers are no longer waiting in silence or hearing robotic prompts and commands! We love that we can personalize our hold music and information for all seasons and… Read More “Kiln Creek Golf Club and Resort – VA”

Our Care and Comfort On Hold program is working great!

On Hold Marketing has been a great asset to our Practice. Their accuracy with medical terms is impeccable. Our patients have stated over and over how much they appreciate the information they receive while on hold. The entire on hold marketing team has been great!

Goodin Company is happy to be working with On Hold Marketing. We found that working with On Hold Marketing made this decision easy. We just give them the basic outline of what we want on the on hold messages and they use their experience to create a message that calls the customers to action. They… Read More “Goodin Company – MN”

I had an absolutely exceptional experience with On Hold Marketing. Their responsiveness was unlike almost any vendor I’ve ever worked with before. Great and super proactive treatment from when I initially reached out through delivery. I cannot recommend enough – these folks work hard to deserve your business!

The service provided at On Hold Marketing is amazing. I would highly recommend them.

Great staff, responsive turn-around, quality-product and excellent overall value. The process does not get any easier or faster. I found On Hold Marketing while researching options online. After speaking with three vendor options I decided to go with On Hold Marketing because I felt the most comfortable and confident with them during my initial call.… Read More “The Insurance Shop Review of On Hold Marketing in Richmond, VA”

As a result of our On Hold Marketing programs, there’s an increased awareness of our various products and services amongst our callers and current customers. They’re now hearing about things they just didn’t know about us previously, and we’re getting more inquiries about many of the products and services we sell. You guys and gals… Read More “RPM Wood Finishes Group – NC”

On Hold Marketing did a great job of capturing so many things we do for our residents at Westminster Canterbury of the Blue Ridge. Brian nailed it!

We have been very pleased with every aspect of your work.

If you are looking at someone to take care of your message on-hold needs, I would highly recommend this company. Not only did they offer reasonable prices, they made sure we had the right equipment and their voice messages were top notch. Was even more impressed on the way they helped our various locations (6)… Read More “American Excelsior Company Review of On Hold Marketing in Richmond, VA”

Top notch quality, service and turnaround times! We have worked with On Hold Marketing for years and highly recommend their services.

On Hold Marketing makes my job easier. As marketing director of a very busy 16-physician practice we are constantly adding new physicians and all I have to do is make one call to On Hold and they take care of the rest! The quality is superior and I never have to worry about pronunciation with… Read More “Advanced Orthopaedic Centers – VA”

I have found On Hold Marketing’s service to be quick, responsive, professional and most importantly…EASY! .wav file is easily uploaded to all of our Local Servers and DR Site servers with very little effort. I would ***Highly Recommend*** On Hold Marketing!!!

Our office is very pleased with the recording On Hold Marketing made for us. They were a joy to work with. I would definitely recommend them to anyone of my peers. Thank you all for participating in a great recording. We will contact you in the future for any other recording we may need.

Saxon Shoes has had the privilege to work with On Hold Marketing for over three years. The service and flexibility they offer is outstanding. I love the fact that they notify us when it is time to remake our On Hold messages. That is one less thing that I have to remember. Thanks for the… Read More “Saxon Shoes – VA”

What a great team of people! No matter the reason for my interaction with them (be it for producing my on hold message or a quick question) the people at On Hold Marketing are professional and kind every time! Brian is great at giving me a heads up when it’s time to start creating my… Read More “Corinthian Wellness Spa – TX”

On Hold Marketing was outstanding to work with. We used them for hold music in a private physicians office. I thought this process would be very painful and actually put it off for two years. I wish we would have contacted them sooner to get our on-hold marketing going, because it was super easy to… Read More “North Georgia Urology Center Review of On Hold Marketing in Richmond, VA”

This is a great method to advertise. Very professional messaging. Wonderful staff!

Fabulous – Thanks for all your work on this project – everyone is thrilled with the new message and love the voices! I must say your advertisement of “we do 90% of the work, client does 10%” is very true – though my 10% didn’t seem like work it was so easy! Even the installation… Read More “Dundee Animal Hospital – IL”

Becoming an On hold Marketing customer was probably the best business decision I have ever made for our Communication Center. We experienced a significant decrease in our abandoned call rate the first month we implemented their fabulous recording on our phone lines. The sound quality is excellent, the music is always appropriate, and they truly… Read More “Valley Behavioral Review of On Hold Marketing in Richmond, VA”

Our company went in search of an on hold messaging system earlier this year. On my search, I found that On Hold Marketing was the most straight-forward with what they offered and their prices. They were so easy to work with, very professional, and very fast in their delivery! The messages they sent over were… Read More “Pro-PT Review of On Hold Marketing in Richmond, VA”

It’s a pleasure working with Brian at On Hold Marketing. They produce quality recordings and great customer service which makes my job easy.